+31639075361

Amsterdam, Netherlands

Kvk number: 74378066

BTW-id: NL513282678B01

©2017 BY COACH PSYCHOLOGIST.

Terms & Conditions

Terms & Conditions for Telehealth services 

 

Prior to starting video-conferencing services, we discussed and agreed to the following:

 

  • There are potential benefits and risks of video-conferencing (e.g. limits to patient confidentiality) that differ from in-person sessions.  

  • Confidentiality still applies for telepsychology services, and nobody will record the session without the permission from the others person(s).

  • We agree to use the video-conferencing platform selected for our virtual sessions, and the psychologist will explain how to use it.

  • You need to use a webcam or smartphone during the session. 

  • It is important to be in a quiet, private space that is free of distractions (including cell phone or other devices) during the session. 

  • It is important to use a secure internet connection rather than public/free Wi-Fi. 

  • It is important to be on time. If you need to cancel or change your tele-appointment, you must notify the psychologist in advance by phone or email. 

  • We need a back-up plan (e.g., phone number where you can be reached) to restart the session or to reschedule it, in the event of technical problems. 

  • We need a safety plan that includes at least one emergency contact and the closest ER to your location, in the event of a crisis situation.

  • If you are not an adult, we need the permission of your parent or legal guardian (and their contact information) for you to participate in telepsychology sessions.

  • You should confirm with your insurance company that the video sessions will be reimbursed; if they are not reimbursed, you are responsible for full payment. 

  • As your psychologist, I may determine that due to certain circumstances, telepsychology is no longer appropriate and that you should resume the sessions in-person.

  • Please read the informed consent for further information.